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FAQsGlossary
Keeping You in the Know. We make it easy to find the information you need at our Resource Center.
Patching Service

General
  • Why should I opt-in to managed patching?
  • Will you need to install any software on my server?
  • Will the patches install new software during the updates?
  • When will you apply the patches to my server?
  • Will you notify me when updates need to occur?
  • What patches will you apply to my server?
  • What happens if a needed patch cannot be installed?
  • Will the server need to be rebooted once patching is complete?
  • Are you keeping track of what patches are installed on my server?
  • What operating system versions are supported? What can I do if my server's version is not supported?
  • How will you keep track of the critical updates that need to be installed?
  • Can I opt-out of a particular upgrade and still receive updates?
  • How will you remove a package if it fails on my system?
  • What happens if a patch requires a component that is not currently installed on my system?
  • Is there a special account that must be on my machine to use the patching service?
  • How do I sign up for the patching service?
  • Why are you using SUS and YUM servers instead of up2date and Windows Update?
  • What operating system versions are supported?
  • What can I do if my server's operating system is not supported?
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