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Billing
| | General | - Who do I contact with billing questions?
- Why should I sign up for an annual payment option?
- I am a monthly customer, why is my first bill prorated?
- Can I have multiple contacts on my account?
- How can I upgrade or downgrade my account?
- Where do I send my payments?
- How can I update/change my method of payment?
- Why am I not receiving invoices through the mail?
- What is the initial term of my contract?
- When does my contract renew and for what term?
- How do I cancel my account?
- How long does it take before my account is cancelled after sending in my cancellation request?
- Who do I have to send a credit request to for down time?
- Why am I not receiving any email “invoice ready” notices?
- How do I get the password to the “MY” Customer Control Panel?
- How do I apply for Sales Tax Exempt Status?
- How do I sign up for the ACH payment method?
- How can I make a one-time credit card payment on my account?
- What does it cost to change my firewall rule base?
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| Domain Names | - How much will I be charged for processing and maintaining domain names?
- What does this fee cover?
- How will I be billed for Network Solution's charges?
- Who can I contact for billing questions?
- Why am I charged for changing my domain name?
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